Help Center

Get answers to your questions about orders, shipping, returns, payments, and more.

Order Help

Tracking, cancellations, modifications and more

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Shipping Info

Delivery times, shipping options and tracking

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Returns & Refunds

Return policies, exchanges and refunds

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Frequently Asked Questions

Quick answers to common questions

How do I track my order?

After placing an order, you will receive a tracking link via email. You can also check your orders in your account dashboard under Order History.

What is your return policy?

We offer a 7-day return policy for most items in original condition. Some products may have specific return conditions.

Which payment methods are accepted?

We accept fonepay, and cash on delivery for now.

How can I change my delivery address?

You can change your delivery address before your order ships by contacting our support team with your order number.

Do you ship internationally?

No, we ship only in nepal. Shipping costs and delivery times vary by destination.

How do I apply a discount code?

Enter your code in the Promo Code box during checkout. Click apply to see the discount reflected in your order total.

Still need help?

Our customer support team is available 24/7 to assist you